FAQ
Q1-How long does it take to install the equipment?
The installation period usually takes about 5–15 days, depending on the equipment type and project scale.
Q2-How many technicians will you send overseas for installation?
We typically send 2–3 experienced technicians to carry out overseas installation and commissioning.
Q3-Can I transfer the payment to you, and then you pay other suppliers on my behalf?
This arrangement can be discussed case by case, depending on the project details.
Q4-Can I deliver goods from other suppliers to your factory and load them together?
Yes, this is acceptable. Specific coordination details can be discussed in advance.
Q5-How is your Chinese New Year holiday arranged?
We observe a Spring Festival holiday. Exact dates can be confirmed each year in advance.
Q6-Can your equipment be installed in hot weather conditions?
Yes, installation can be carried out in hot climates.
Proper cooling and heat protection measures will be arranged for personnel.
Proper cooling and heat protection measures will be arranged for personnel.
Q7-Can your equipment be installed in cold weather conditions?
Yes, installation is possible in cold environments.
Necessary cold protection measures will be taken to ensure safe operation.
Necessary cold protection measures will be taken to ensure safe operation.
Q8-Can you send your engineers to our factory to install the equipment?
Yes, we can dispatch our technical staff to your site for installation and commissioning.
Q9-Can I purchase spare parts only from you?
This can be discussed based on specific requirements.
Q10-Do you participate in exhibitions?
Yes, we regularly participate in industry exhibitions.
Q11-Can you deliver the equipment to a warehouse in Guangzhou?
Yes, delivery to Guangzhou is possible.
Specific logistics details can be discussed.
Specific logistics details can be discussed.
Q12-How long does it take to provide a design solution?
The design lead time depends on the complexity of the project and production requirements.
Q13-What manufacturing standards do your equipment follow?
Our equipment is manufactured according to industry technical standards.
Q14-How do you package the equipment?
Packaging methods can be customized and discussed according to equipment size and transportation requirements.
Q15-Can you design the equipment according to our factory dimensions?
Yes, we can customize equipment based on your specific size and layout requirements.
Q16-How many years of experience do you have in manufacturing this type of equipment?
We have over 10 years of experience in brake pad equipment manufacturing.
Q17-What certifications does your equipment have?
Our equipment is supported by industry technical reports and relevant certifications.
Q18-How many employees do you have in your factory?
We currently have 23 employees.
Q19-How can I become your agent?
Agency cooperation can be discussed in detail based on market and regional conditions.
Q20-Do you have an agent in our country?
This depends on the specific country or region.
Q21-Do you have real project photos of your equipment?
Yes, we can provide real project and equipment photos.
Q22-How far is your factory from the airport?
Our factory is approximately 20 minutes from the nearest airport.
Q23-Do you provide free spare parts?
This can be discussed based on the project and equipment configuration.
Q24-Do you accept OEM orders?
Yes, OEM service is available.
Q25-Are you a trading company or a manufacturer?
We are a direct manufacturer.
Q26-What is your delivery time?
The delivery time depends on the quantity and type of equipment ordered.
